• 11:00 – 11:15 am:  Event Welcome
  Katie Johnson, General Counsel, and Chief Member Experience Officer
• 11:15 – 11:30 am:  Engaging with Associations 
  Charlie Dawson, Vice President, Engagement
• 11:30 am – 12:00 pm:  Association Leadership Programs and Resources
  Cindy Sampalis, Director, Engagement and Association Leadership Development/ALD staff team

12:00 - 12:15 pm: BREAK

• 12:15 – 12:30 pm: Commercial Services
  Charlie Dawson, Vice President, Engagement
• 12:30 – 12:45 pm: NAR Member Support– Your First Point of Contact for All Things NAR
  Mary Glick, Manager, Member Support
• 12:45 – 1:00 pm:  Get Involved with AEC
  John Sebree, RCE, Chief Executive Officer, Missouri REALTORS®
  Chair, 2020 Association Executives Committee

1:00 - 1:15 pm: BREAK

• 1:15 - 1:30 pm:  Association Diversity
  Fred Underwood, RCE, Director, Engagement, Diversity and Inclusion
• 1:30 – 2:30 pm:  Critical Issues Discussion Breakouts
  • Your members’ biggest challenges during COVID and how have you been able to help them?
  • What diversity and inclusion initiatives have you incorporated into your association?
  • Most effective ways to involve/engage your members in association activities
  • Offering New Member Orientations, director meetings, and other live sessions during the age of COVID-19
• 2:30 – 2:45 pm:  NAR Communications for AEs
  Susan Welter, Vice President, Creative and Content Strategy
• 2:45 -3:00 pm: End of Day Wrap Up
  Krystal Allen, Manager, Training and Resources, Engagement

• 11:00 – 11:30 am: “Practical Tips for Today, Leadership Strategies for Tomorrow”
  Ryan Conrad, RCE, CAE, Chief Executive Officer, Northern Virginia Association
• 11:30 am – 12:00 pm:  NAR Affiliate Resources and Services Panel Discussion
  Facilitator:  Rodney Gansho, RCE, Director, Engagement
  • CCIM Institute - Gregory Fine, Chief Executive Officer
  • Counselors of Real Estate (CRE) Samantha DeKoven, Director of Public Service Initiatives
  • Institute of Real Estate Management (IREM) - Denise Froemming, Chief Executive Officer/Executive Vice President
  • Real Estate Business Institute (REBI) - Ginny Shipe, CAE, C-RETS, RENE, Chief Executive Officer
  • REALTORS® Land Institute (RLI) - Aubrie Kobernus, RCE, MBA, Chief Executive Officer
  • Residential Real Estate Council - Lana Vukovljak, Chief Executive Officer
  • Society of Industrial and Office REALTORS® (SIOR) - Thomas McCormick, Chief Executive Officer
  • Women’s Council of REALTORS® (WCR) - Jeff Hornberger, RCE, CAE, Chief Executive Officer/Executive Vice President

12:00 - 12:15 pm: BREAK

• 12:15 – 12:30 pm:  Advocacy & the REALTOR® Party
  Susie Helm, RCE, Vice President, State & Local Services & Advocacy Operations
• 12:30 – 1:00 pm:  Core Standards/Association Policy
  • Christopher Harrigan, RCE, Manager, Policy Information
  • Jeremy Green, Specialist, Member Experience
• 1:00 – 1:15 pm:  NAR's Global Programs
  Lisa Calarco, RCE, Manager, Global Programs and Outreach

1:15 – 1:30 pm: BREAK

• 1:30 – 2:30 pm:  NAR Program Breakouts
  • Core Standards and Association MLS Policy – Chris Harrigan, RCE and Jeremy Green
  • Commitment to Excellence (C2EX) - Kasey Stewart
  • NAR Education Offerings - Dawn Headtke
  • NAR Governance and the Hub – Victoria Peterson
  • Strategic Association Management (SAM) – Carole Kaptur and Kelsi Dunn
• 2:30 - 2:45 pm:  Legal and Risk Management Resources
  Chloe Hecht, Senior Counsel and Director of Legal Affairs
• 2:45 – 3:00 pm:  Leveraging Resources from the NAR Library & Archives
  Abby Creitz, Manager, NAR Library and REALTOR® University Librarian
• 3:00 pm: End of Day Wrap Up
  Krystal Allen, Manager, Training and Resources, Engagement

• 11:00 – 11:30 am: Data You Can Use
  Jessica Lautz, Vice President, Demographic and Behavioral Insights
• 11:30 am – 12:00 pm:  Member First Profile System
  Faisal Ghauri, Vice President, Information Technology

12:00 - 12:15 pm: BREAK

• 12:15 – 12:45 pm:  National Dues: What You Need to Know
  Patricia Garcia, Director, Dues Compliance & REALTORS® Relief Foundation Services
• 12:45 – 2:45 pm: NRDS & E-Commerce Deep Dive
  Chris DeRosa, RCE, CAE, Consultant, NRDS and E-Commerce
• 2:45 -3:00 pm: End of Day Wrap Up
  Krystal Allen, Manager, Training and Resources, Engagement