Code of Ethics and Professional Standards

Use this page to access NAR's Code of Ethics, professional standards, and mediation resources.


Code of Ethics

  • Read the full text or listen to NAR's Code of Ethics.
  • See the Code explained in video.
  • Learn about publishing the Code of Ethics online.

Code of ​​Ethics Training

Ethics Complaints, Arbitration Requests, and Related Information

  • Access NAR's resources for your use in understanding and filing ethics complaints and arbitration requests.

Resources for Professional Standards Administrators

  • Ethics and arbitration process resources for professional standards administrators and volunteers serving on tribunals.

Professiona​l Standards Training

  • Training resources and exercises for use by state and local REALTOR® associations.


  • Access mediation resources, training, events, videos, and articles.

Local and State Association Ombudsman Services

  • Learn how to develop an ombudsman program at your association.

Forms, Models, Templates, Brochures, and Scripts

  • View and download online ethics, mediation, and arbitration forms.
  • Download and customize brochures about professional standards and mediation.

Code of Ethics Centennial Celebration

  • 2013 marked the 100th anniversary of NAR's Code of Ethics.

Professional Standards Training & Mediation Resource Database:

  • Search this database to find mediation officers and other resources on general professional standards education.



Committees and Work Groups:

  • Report and Recommendations of the Joint Work Group
    In 2005, a group of NAR leaders analyzed key issues and concerns related to the Code of Ethics and MLS usage in the context of REALTORS®' use of the Internet as a transactional and marketing tool.
  • Professional Standards Committee and Its Role
    The duty of NAR's Professional Standards Committee is to interpret the Code of Ethics, to recommend amendments to it, and to recommend appropriate action concerning its enforcement.
  • Report & Conclusions of the Joint Work Group on Cooperation Issues
    A working group was convened to consider issues and concerns that cooperation between REALTORS® as historically mandated in the Code of Ethics was in decline, including the practices informally referred to as "pocket listings" and "coming soon" marketing techniques.



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Voice for Real Estate: January 6, 2020

Get takeaways from NAR's first-ever Real Estate Forecast Summit and annual conference; learn about key federal budget wins for real estate; and more.