Resources useful to associations for handling ethics complaints and arbitration requests. These resources were developed primarily for association Professional Standards Administrators and for REALTORS® serving on PS tribunals.
- Considerations for Adopting Optional Provisions (DOC: 68 KB)
Resource to assist associations when considering and adopting optional provisions on pages i, ii, and iii of the Code of Ethics and Arbitration Manual.
- Ethics Enforcement Toolkit Sample Forms and Letters
A guide to the ethics complaint process.
- Time Frames and Best Practices for Processing Ethics Complaints and Arbitration Requests (DOC: 58 KB)
This document outlines timeframes and best practices for PS administrators when processing ethics and arbitration issues.