Summer 2011: Hundreds of Tips for Getting It Done

This issue's featured articles address leadership, outreach, management, technology, and other core issues.

In This Issue

As we all know, most of us stumbled into this business from some other career. I know, I know, a few of us actually planned to make association management a career (yes, I’m looking at you, Scott Brunner), but that’s pretty rare. I don’t know about you, but stumbling into AE world has been one of the best things that ever happened to me. Here are five reasons why I love what I do for a living.

Considering the launch of the REALTOR® Party and the heightened focus on political action leading up to the 2012 elections, it’s no surprise that an AE who embodies the REALTOR® association’s dedication to legislative advocacy is honored this year.

16 steps to finding a life-changing mentor

Whether it’s your state AE, a neighboring AE, another business leader in your community, or someone you find online, experienced professionals are typically thrilled to be asked to share their advice. Here are some tips on securing a mentor and ensuring a long and mutually beneficial relationship.

  1. List your top goals
  2. ...

5 things REALTOR® AEs need to know to effectively manage; 4 easy policy updates to save your association time and money; Associations’ 21 most common strategic plan goals; 3 things to avoid as an AE; 12 best practices for stellar customer service; 6 reasons your association’s directors micromanage; 3 steps to implement your strategic plan; 6 types of difficult people and how to deal with them; 10 reasons you need a lawyer; and the new and improved REALTOR® Association models planning tool.

How to uncover the value of every member benefit

Articulate the advantages of member benefits and identify programs that no longer offer a real member value in four easy steps.

Step 1. List every program, product, and service you offer, from telephone customer service and support to leadership training. Be specific and don’t list general categories, such as “...

The NATIONAL ASSOCIATION OF REALTORS® is moving forward with a negotiated licensing opportunity on behalf of the real estate industry with CIVIX-DDI, LLC, the owner of technology patents at issue in several lawsuits against MLSs in the past few years.

These seven REALTOR® association executives earned their RCE (Realtor® association Certified Executive) designation after an extensive course of study and exam in May.

The Richmond Association of REALTORS®, Va., hosted a housing forum in March with special guest speaker U.S. House Majority Leader Eric Cantor (R-Va.) (pictured above center with REALTORS®), who is also a real estate lawyer and developer.

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