Special Events Schedule

Certified Professional Standards Administration ($40)

Friday, March 23, 8:00 a.m. – 5:00 p.m.

Richard Haggerty, CEO, Hudson Gateway Association of REALTORS®, NY; Diane Mosley, RCE, Director, Training and Policy Resources, NAR; Patrick Reilly, RCE, Vice President, Member Services, New York State Association of REALTORS®.

Attend the Professional Standards Administrator training and learn how to handle the complexities of professional standards administration, such as processing appeals and conducting hearings. You'll also learn about enforcement procedures and other legal ramifications. If you attend the entire day and complete and pass the professional standards exam, you will receive a certificate attesting to the fact you successfully completed the course.

Earns 10 points on your RCE Applicant Data Form (ADF)

Meet Your Core Standards Using REALTOR® Party Advocacy

Friday, March 23, 9:00 a.m. – 3:00 p.m.

Every year is a new world in Core Standards. If your membership is under 600 and you have limited staff resources, it can seem even more challenging to meet this requirement each year. Join us as we break down Core Standards, hear about successful initiatives from your AE colleagues, and take away actionable ideas that easily and effectively help meet this requirement, often with member engagement. Lunch provided with special guest speaker.
*This session provides credit toward your Core Standards.

Earns 6 points on your RCE Applicant Data Form (ADF)

e-PRO® Day 1 – ($75 – includes lunch)

Friday, March 23, 8:30 a.m. – 4:30 p.m.

The new e-PRO® gives you a roadmap to build your association's business and serve the hyper-connected member and consumer of today and tomorrow. Day 1 teaches about the changing market, how to connect with your members, and how to manage your association's online reputation. Upon completion of Day 1, students must complete Day 2 online (for an additional fee) to earn the e-PRO® certification.

Earns 10 points on your RCE Applicant Data Form (ADF)

*CIPS Global Programs for Associations – ($75 )

Friday, March 23, 8:30 a.m. – 12:30 p.m.

Foreign home buying is at a record high. Are you helping members attract international clientele? Gain in-depth education on developing and growing global member programs to help your members succeed in the global marketplace. Association staff interested in understanding the value of global programs at their association are welcome to register and attend. This is a required course for the CIPS designation and it earns points toward the RCE designation and Core Standards. To learn more about how to earn the CIPS designation, visit www.nar.realtor/ae_cips.

Earns 4 points on your RCE Applicant Data Form (ADF)

*Sign up for this class along with “Commercial Membership by Design” and pay only $125 and receive complimentary lunch.

CMLS Best Practices

Friday, March 23, 9:00 a.m. – 4:00 p.m.

Provided by the Council of Multiple Listing Services (CMLS), this one day workshop opens with the recently published “Best Practices Survey Report” as an MLS benchmark assessment, and how this data and other best practice documents are shaping improvements in the MLS industry. Take the challenge to adopt the CMLS Best Practices, which now include the latest legal resources, green data best practices, information for partnering with data consumers, and new tools for MLSs to assess and enhance their organizations. This is the deepest dive to date into helping MLSs improve customer satisfaction, education volunteer leadership, empower employees, and succeed in making the market work.

Earns 6 points on your RCE Applicant Data Form (ADF)

*Commercial Membership by Design – ($75)

Friday, March 23, 1:00 p.m. – 4:30 p.m.

Did you know that every REALTOR® association has members that are involved in commercial real estate? Learn how to engage your existing commercial membership base, educate your entire membership on key commercial industry statistics and issues, and attract new commercial members through intentional “by design” involvement. NAR's complete array of resources offers practical tools that you can implement immediately.

Earns 3 points on your RCE Applicant Data Form (ADF)

*Sign up for this class along with “CIPS Global Programs for Associations” and pay only $125 and receive complimentary lunch.

RPR® Resources – Game Changing Tools for REALTORS® and Associations

Friday, March 23, 3:00 p.m. – 4:30 p.m.

Karen France, Senior Vice President, Association and MLS Services, RPR®

Elevate your game and learn how RPR's Dashboard equips AEs to be The Voice for Real Estate® through key features including Market Data and Economic Area Reports. We'll show you the unique ways AEs, FPCs and GADs use this exclusive member benefit to get a seat at the table for economic development activities in their communities. We'll also share the game changing tools REALTORS® across the country use to build their business and be more successful.

Earns 2 points on your RCE Applicant Data Form (ADF).

AE Institute Welcome Lounge

Friday, March 23, 4:00 p.m. – 6:00 p.m.

Stop by for some refreshments and information about Charlotte and meet the AE Institute Advisory Board.

Sponsored by: North Carolina REALTORS® and the Charlotte Area Regional Association of REALTORS®, NC

AE Young Professionals Network (YPN) Meet-Up

Friday, March 23, 6:00 p.m. – 7:30 p.m.

Attend this session and be a part of the AEC's Young Professionals Network. Network with other YPNers and share how you can make a difference in your association and the industry.

RCE Apparel Day

Saturday, March 24

Show your RCE pride by donning a piece of RCE wear for the day.

Opening Session

Saturday, March 24, 9:00 a.m. – 10:30 a.m.

The Opening Session is the official kick-off to the 2018 AE Institute. Come and meet the AEI team, and leave exhilarated by a keynote address from Jon Gordon, a best-selling author and speaker who is passionate about developing positive leaders, organizations and teams. His books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous Fortune 500 companies, professional and college sports teams, school districts, hospitals, and non-profits. He is the author of 17 books including five best-sellers: The Energy Bus, The Carpenter, Training Camp, You Win in the Locker Room First, and The Power of Positive Leadership. Jon and his tips have been featured on The Today Show, CNN, CNBC, The Golf Channel, Fox and Friends, and in numerous magazines and newspapers. You'll also hear from 2018 NAR President Elizabeth Mendenhall, who'll offer some special remarks.

Grab-and-Go Lunch

Saturday, March 24, 12:30 p.m. – 1:00 p.m.

Grab a sandwich and a drink and head to a networking roundtable or workshop, catch up with friends, or explore the city. Take some time to do what you need to get the most out of this Institute.

Networking Roundtables and Workshop Sessions

Saturday, March 24, 12:45 p.m. – 1:45 p.m.

These roundtables and workshops will help you connect with your peers where you'll learn about different experiences and perspectives in the REALTOR® association management world and the real estate industry.

Workshop: What Commercial Members Need from Their Association

Saturday, March 24, 12:45 p.m. – 1:45 p.m.

Tracy Johnson, President & CEO, Commercial Association of REALTORS® Wisconsin; Kendra Yevoli, Executive Director, Commercial Association of REALTORS® New Mexico

Are commercial practitioners underserved in your association? Although they may comprise a small segment of your membership, commercial practitioners need services too. Because commercial real estate professionals' business is so different from their residential counterparts, many AEs aren't sure how to serve them. Hear directly from commercial AEs on how to better understand and manage commercial practitioners' needs and expectations, and thereby grow your membership.

Workshop: Straight from the Horse's Mouth – An Elected Official's Perspective

Saturday, March 24, 12:45 p.m. – 1:45 p.m.

Cady Thomas, Senior Vice President of Government Affairs, North Carolina REALTORS®; Elected Officials (one Republican, one Democrat)

Hear from two elected officials – who happen to be REALTOR® champions – about how associations can get to know them, advocate for industry issues, and become their number one resource for real estate issues. These panelists will share the do's and don'ts of working with them to get the best results for the industry.

Workshop: From Red to Black: Professional Development Revenue Streams

Saturday, March 24, 12:45 p.m. – 1:45 p.m.

Bill Wald, RCE, CAE, Chief Executive Officer, Minneapolis Area Association of REALTORS®, MN; Lacy Schuldt, Education Manager, Minneapolis Area Association of REALTORS®, MN

Does your association struggle for a new direction to produce non-dues revenue? Discover how to create value for all member-types, including top-producing brokers and other associations, while increasing revenue. Explore how establishing and building partnerships, marketing and pricing, and thinking outside the box can help you increase education revenue streams.

State Chief Staff Meeting

Saturday, March 24, 1:30 p.m. – 3:00 p.m.

An opportunity for state association chief staff executives to discuss issues and share insights. Attendance is limited to state chief staff only.

Icebreaker Reception – NASCAR Hall of Fame

Saturday, March 24, 5:30 p.m. – 8:30 p.m.

Join your friends and colleagues for this special Institute welcome reception at Charlotte's very own NASCAR Hall of Fame. Come and renew old friendships and create new ones in a unique environment that will entertain and show everyone a glimpse into the racing world.

AE Institute Apparel Day

Sunday, March 25

Show your AE Institute spirit by sporting your commemorative 2018 AE Institute wear tie or scarf. (Each item sells for $40 if preordered - $45 if ordered on-site.) Purchases benefit the AE Professional Development Fund, which supports programming for all association executives.

NAR CEO Breakfast

Sunday, March 25. 8:30 a.m. – 9:30 a.m.

Join NAR CEO Bob Goldberg, for an update on NAR issues. Ask the questions you need answers to in this open forum with your peers and national counterpart.

Grab-and-Go Lunch

Sunday, March 25. 12:45 p.m. – 1:15 p.m.

Grab a sandwich and a drink and head to a networking roundtable or workshop, catch up with friends, or explore the city. Take some time to do what you need to get the most out of this Institute.

Networking Roundtables and Workshop Sessions

Sunday, March 25, 1:00 p.m. – 2:00 p.m. 

These roundtables and workshops will help you connect with your peers where you’ll learn about different experiences and perspectives in the REALTOR® association management world and the real estate industry. 

Workshop: Board Orientation Toolkit Overview 

Sunday, March 25, 1:00 p.m. – 2:00 p.m. 

Presented by the AE YPN Advisory Board 

Michele Holen, RCE, Portland Metro Association of REALTORS®, OR, and Katie Shotts, RCE, Pinellas REALTOR® Organization, FL 
Giving your board of directors an overview of their duties just got a lot easier. Join Michele Holen, RCE, chair of the 2017 Board Orientation Work Group and 2018 AE YPN Advisory Board chair, and Katie Shotts, RCE, member of the 2017 Board Orientation Work Group and 2018 AEI Advisory Board, as they walk you through the new Board Orientation Toolkit and share how to customize it for your board of directors. 

Workshop: Leverage Technology to Transform Association Offices for Members 

Sunday, March 25, 1:00 p.m. – 2:00 p.m. 

Adrienne Ciskey, Labs Manager, Center for REALTOR® Technology Labs; Abigail Creitz, Librarian and Multimedia Content Producer, Information Services, NAR; Chad Curry, Managing Director, Center for REALTOR® Technology 

Being a reliable source of information and resources is of value to REALTORS®, so how can simple technology be integrated into your association office space to maximize the members’ experience when they visit? Adrienne Ciskey and Abigail Creitz from the National Association of REALTORS® will discuss some technology solutions to the needs of members that have been implemented in local association offices as well as at NAR. We will also set up a demonstration space in our presentation room that could be used as an example of a similar space set up at an association office. This space would be showcased at the end of this presentation by Chad Curry from the National Association of REALTORS®

Workshop: We’ve Never Done It That Way: Unique Leadership Methods and Tactics 

Sunday, March 25, 1:00 p.m. – 2:00 p.m. 

Clint Skutchan, RCE, e-PRO, Founder & CEO, TWO WAY C3, Fort Collins, CO 

Learn methods and tactics to help your association identify and overcome the “we’ve always done it that way” mentality. Systematically develop an organizational culture that supports unique approaches, techniques, and ideas. Take away original approaches and resources to help with these efforts.

New AE Networking Reception

Sunday, March 25, 4:15 p.m. – 5:15 p.m.

What a great way to build on your relationships with other AEs who are also just starting out in the business and are new to the Institute. Come network with a group whose faces will become familiar to you by the end of the Institute.

RPAC Major Investor Reception

Sunday, March 25, 4:30 p.m. – 6:00 p.m.

This special reception is for RPAC major investors.

General Session

Monday, March 26, 9:00 a.m. – 10:00 a.m.

The AE Institute Advisory Board is excited to present to you Dr. Rick Rigsby, President and CEO of Rick Rigsby Communications. Through motivational speaking, corporate coaching, books and social media outlets, Rick encourages and empowers audience members to become great people who do great things.

Collaboration Skills for Success (lunch provided)

Monday, March 26, 10:30 a.m. – 3:00 p.m.

Facilitator: Jerry Matthews, Advisor, Windermere, FL

This Ted Talk style session will share the best collaboration practices of REALTOR® associations across the country. Learn how successful associations collaborate with one another to gain the best results for their members.