References

These materials were instrumental in the creation of NAR's Strategic Planning Resources Toolkit.

Environmental Scan

"Strategic Planning: What are the basics of environmental scanning?" Society for Human Resource Management, accessed Sept. 3, 2013, http://www.shrm.org/TemplatesTools/hrqa/Pages/CMS_021670.aspx

Focus Groups

"Conducting a Focus Group," Glenn Blank, accessed Sept. 3, 2013, http://www.cse.lehigh.edu/~glennb/mm/FocusGroups.htm

"Conducting Focus Groups," The Community Tool Box, accessed Sept. 3, 2013, http://ctb.ku.edu/en/tablecontents/sub_section_main_1018.aspx

Implementing Your Strategic Plan

"Implementing a Strategic Plan," Office of Planning and Institutional Assessment at The Pennsylvania State University, accessed Sept. 3, 2013, http://www.psu.edu/president/pia/innovation/insights021.pdf

Key Performance Indicators

"Key Performance Indicators (KPI): How an organization defines and measures progress toward its goals," About.com, accessed Sept. 3, 2013, http://http://management.about.com/cs/generalmanagement/a/keyperfindic.htm

Needs Assessment

"Needs Assessment," Wikipedia, accessed Sept. 3, 2013, http://en.wikipedia.org/wiki/Needs_assessment

NeedsAssessment.org

Performance Measures

"Performance Measurement, Balanced Scorecard Institute, accessed Sept. 3, 2013, www.balancedscorecard.org/bscresources/performancemeasurement/tabid/59/d...

SOAR Analysis

"SOAR (Strengths, Opportunities, Aspirations, Results)," American Society for Quality, accessed Sept. 3, 2013, http://asq.org/service/body-of-knowledge/tools-SOAR

Surveys

"How to Conduct a Survey," SurveyMonkey.com, accessed Sept. 3, 2013, http://www.surveymonkey.com/mp/how-to-conduct-surveys/

"Survey Design," Creative Research Systems, accessed Sept. 3, 2013, http://www.surveysystem.com/sdesign.htm

SWOT Analysis

"SWOT Analysis: Discover New Opportunities. Manage and Eliminate Threats," Mind Tools Ltd., accessed Sept. 3, 2013, http://www.mindtools.com/pages/article/newTMC_05.htm

"How to Perform SWOT Analysis," Bplans/Palo Alto Software, Inc., accessed Sept. 3, 2013, http://articles.bplans.com/business/how-to-perform-swot-analysis/116#xzz...