These materials were instrumental in the creation of NAR's Strategic Planning Resources Toolkit.
Environmental Scan
"Strategic Planning: What are the basics of environmental scanning?" Society for Human Resource Management, accessed Sept. 3, 2013, http://www.shrm.org/TemplatesTools/hrqa/Pages/CMS_021670.aspx
Focus Groups
"Conducting a Focus Group," Glenn Blank, accessed Sept. 3, 2013, http://www.cse.lehigh.edu/~glennb/mm/FocusGroups.htm
"Conducting Focus Groups," The Community Tool Box, accessed Sept. 3, 2013, http://ctb.ku.edu/en/tablecontents/sub_section_main_1018.aspx
Implementing Your Strategic Plan
"Implementing a Strategic Plan," Office of Planning and Institutional Assessment at The Pennsylvania State University, accessed Sept. 3, 2013, http://www.psu.edu/president/pia/innovation/insights021.pdf
Key Performance Indicators
"Key Performance Indicators (KPI): How an organization defines and measures progress toward its goals," About.com, accessed Sept. 3, 2013, http://http://management.about.com/cs/generalmanagement/a/keyperfindic.htm
Needs Assessment
"Needs Assessment," Wikipedia, accessed Sept. 3, 2013, http://en.wikipedia.org/wiki/Needs_assessment
Performance Measures
"Performance Measurement, Balanced Scorecard Institute, accessed Sept. 3, 2013, www.balancedscorecard.org/bscresources/performancemeasurement/tabid/59/d...
SOAR Analysis
"SOAR (Strengths, Opportunities, Aspirations, Results)," American Society for Quality, accessed Sept. 3, 2013, http://asq.org/service/body-of-knowledge/tools-SOAR
Surveys
"How to Conduct a Survey," SurveyMonkey.com, accessed Sept. 3, 2013, http://www.surveymonkey.com/mp/how-to-conduct-surveys/
"Survey Design," Creative Research Systems, accessed Sept. 3, 2013, http://www.surveysystem.com/sdesign.htm
SWOT Analysis
"SWOT Analysis: Discover New Opportunities. Manage and Eliminate Threats," Mind Tools Ltd., accessed Sept. 3, 2013, http://www.mindtools.com/pages/article/newTMC_05.htm
"How to Perform SWOT Analysis," Bplans/Palo Alto Software, Inc., accessed Sept. 3, 2013, http://articles.bplans.com/business/how-to-perform-swot-analysis/116#xzz...