Understanding Your Questionnaire Results

What You’ll See

After you or others in your association complete the Models Assessment Questionnaire, your results are displayed in two main views:

Individual Results

Each completed questionnaire will show:

Scores for the 5 Core Categories:
- Governance, Planning, and Organizational Operations
- Staff Competencies
- Member Services
- Internal and External Relations
- Public Policy and Advocacy (included within relations sections)
Model Percentages:
You’ll see what percentage of your responses fall into each model type:
- Administrative
- Management
- Leadership
Current vs. Future State:
The report shows where your association is now and where you want it to be in the future, by model type and category.

Aggregate Results (for Group Use)

If multiple people from your association complete the questionnaire:

This view summarizes all responses to show how your team sees the association.
Each question displays the percentage of responses selecting Administrative, Management, or Leadership options.
Helps reveal alignment or gaps between staff, volunteers, and leadership perceptions.

What the Results Mean

Mixed Model Results Are Normal.

It’s expected that your association will show a blend across models. For example, your Governance may align with the Leadership model, while your Member Services reflect the Administrative model.

There’s No “Ideal” Model.

Associations of all sizes may use different models for different functions. Large associations may intentionally keep some processes simple (Administrative), while small ones may take bold, strategic actions (Leadership) out of necessity.

The Goal is Alignment and Intentional Growth.

The models provide a framework to assess how you operate today and what kind of organization you want to become. Use your results to plan strategically—not to fit a mold.