The core purpose of the REALTOR® organization is to help shape a strong and supportive business environment for its members. Each REALTOR® association is responsible for delivering meaningful value while meeting NAR’s Core Standards. How an association operates will vary based on its structure, size, resources, and member needs—there’s no one-size-fits-all model.
The three models presented—Administrative, Management, and Leadership—represent different stages or approaches to association operations. Most associations will find themselves combining elements from multiple models depending on the function or service. For example, an association may operate primarily within the Administrative Model while taking a more strategic approach in its governance.
This tool is designed to help volunteer and staff leaders assess where they are today, identify where they want to go, and explore how partnerships can help expand member services. Success comes when association leaders use this resource collaboratively to align operations with their mission and member expectations.
