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Highlights

• Thinking back on the last year, respondents found that the five most valuable technology tools used in their business were eSignature (78%), local MLS apps/technology (54%), social media (53%), lockboxes (48%), and video conferencing (39%).
• In the next 12 months, respondents believe that the five technology tools they will use in their business will be eSignature (73%), social media (53%), local MLS apps/technology (47%), customer relationship management (44%), and lockboxes (43%).
• In the next 2 years, respondents believed that the most impactful emerging technologies to their businesses will be drones (37%), cyber security (34%), 5G (31%), and virtual reality (30%).