Source: NAR Member Profile (National Association of REALTORS®, 2026)
Recruiting Basics
Agent Recruitment 2025: Strategies to Keep and Attract Only the Best (RISMedia, Feb. 7, 2025)
“From the economy to the lawsuits, the events of the past year have caused many less-than-serious agents to leave the business. As overall agent numbers shrink, how can brokerages adapt their recruiting and retention strategies to make sure they’re attracting the cream of the crop? “The industry is shifting toward a model where efficiency and profitability matter more than sheer agent count alone,” affirms Kendall Bonner, VP of industry relations & strategic partnerships at eXp Realty. “Brokerages should be looking at how they can equip more agents with the tools and resources they need to close more deals and build sustainable businesses. Top brokerages are now focusing on efficiency, profitability and agent productivity as the key drivers of success.“The traditional recruitment model relied on low barriers to entry and a high churn rate, but the winning brokerages in 2025 will be the ones that prioritize agent success over agent count. This means doubling down on tech-enabled agents, business-building leadership and training, a strong culture of collaboration and sharing best practices.””
How to Create a Successful Mentorship Program at Your Brokerage (NAR REALTOR® News, Jan. 9, 2025)
“When executed well, a mentorship program can make a huge difference for agents and the brokerage, helping agents gain confidence and clients and thus bringing in more money.It also becomes a point for recruitment and growth, plus it creates new opportunities for producing agents to earn and to add to their experience and expertise.”
The Ultimate Guide to Recruiting Agents for Your Team or Brokerage (+ Scripts) (The Close, Dec. 5, 2024)
“Over time, all teams and brokerages will lose agents. Attrition in this industry is inevitable…But fewer agents in your brokerage means lower potential revenue, and reduced revenue means fewer services available to your remaining agents. Even if you only want to add two or three agents a year, you need a viable recruitment plan. Recruiting the right way means building relationships. Creating trust and showing your recruiting prospects that you care ensures that you attract the right agents. It also increases your chances of retaining agents after you have invested a lot of time and money in onboarding and training them.”
Attract and Retain Agents Through Education and Structure (NAR REALTOR® News, Sep. 19, 2023)
Want to scale? Make sure agents feel like they can grow their business in a place that can accommodate their needs and grow with them. Learn about Anthony Lamacchia’s experience growing his brokerage by offering education and engaging resources to retain top talent.
13 of the Best Real Estate Agent Retention Strategies (HousingWire, Jun. 29, 2026)
“Recruiting and retaining real estate agents isn’t easy, yet the brokers and teams who master the strategies are the ones who will see their organizations grow and thrive. When in doubt, ask yourself: what would I want if I were an agent looking to join a new office or team?”
What’s Working in Recruiting and Retention Right Now (NAR REALTOR® News, Jun. 24, 2026)
“Mentorship, culture, support and growth opportunities are helping brokerages attract and keep top talent.”
The Role of DEI in Recruitment & Retention
Global Real Estate DEI Survey, Volume IV (Urban Land Institute, Jan. 15, 2026)
Formerly known as the Global Real Estate DEI Survey, the Survey was renamed to reflect its broader focus on workforce data. While representation remains a core component, the Global Real Estate Workforce Survey also evaluates how organizations foster employee engagement, support inclusive workplace cultures, address pay equity, and expand access to careers in commercial real estate.
Representation Does Matter: Pushing the Needle Forward for Black Homeownership and Real Estate Agents (RISMedia, Apr. 10, 2023)
“On the latest episode of RISMedia’s RealEdge Podcast, Julia Lashay Israel discusses improving Black representation in the real estate industry and how that correlates to improvements in service and successfully boosting homeownership in the Black community. Drawing from her work at Keller Williams, she details the strategies that she herself is implementing to improve the overall sense of belonging and inclusion among agents in addition to offering her insight as far as how viewers can do the same in their respective firms by creating a space for different groups to have the tools and resources they need.”
Make DEI a Reality in Your Brokerage Right Now (NAR REALTOR® News, Feb. 9, 2023)
“Ask yourself questions in each of these areas:
- What’s your commitment to DEI in this space?
- What’s the current makeup of your office and does it represent your commitment to DEI?
- Have you committed to working on uncovering unconscious bias?
- What statements are being made during the interview process?”
Diversifying the Real Estate Agent Workforce Should Also Ensure Agents of Color Equally Benefit from the Profession (Urban Institute, Jun. 28, 2023)
“Diversifying occupations within the real estate sector has emerged as a valuable approach to addressing racial disparities in housing outcomes. However, ensuring that individuals from diverse backgrounds entering the industry also enjoy the same financial advantages as their white counterparts is crucial. This analysis highlights that income disparities among real estate agents (REAs) mirror wider discrepancies in housing and labor market outcomes, along with specific challenges within the REA profession. To address this issue, we recommend a continued and intensified focus on advocacy to drive systemic changes in both housing and employment, accompanied by targeted measures to rectify inequities within the real estate field. By doing so, we can ensure that efforts to promote diversity in the industry result in sustainable and positive progress toward reducing the racial and ethnic homeownership gap.”
eBooks & Other Resources
eBooks.realtor.org
The following eBooks and digital audiobooks are available to NAR members:
Confessions of a Recruiting Director (eBook)
Cultures of Belonging (eBook & Audiobook)
Hiring for Diversity (eBook & Audiobook)
Hiring Greatness: How to Recruit Your Dream Team and Crush the Competition (Audiobook, eBook)
Hiring the Best: The Fast Track Guide to Win by Effective Interviewing, Recruiting Hiring and Keeping the Best People (eBook)
Mastering the Art of Recruiting (eBook)
The Pomegranate Principle (eBook)
Never Lose an Employee Again: The Simple Path to Remarkable Retention (eBook)
Planning the Recruitment Process – What You Need to Know: Definitions, Best Practices, Benefits and Practical Solutions (eBook)
The Easy Step by Step Guide to Recruiting the Right Staff (eBook)
Ready-Made Employment Contracts, Letters & Forms (eBook)
Recruit or Die (eBook)
Recruiting, Interviewing, Selecting & Orienting New Employees (eBook)
Recruiting on Social Media with LinkedIn, Facebook and Twitter: High-impact Strategies – What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors (eBook)
Recruiting, Retaining and Promoting Culturally Different Employees (eBook)
Retaining Top Employees (eBook)
Who: The A Method for Hiring (eBook)
Interview Others: How to Spot the Perfect Candidate (eBook)
Books, Videos, Research Reports & More
As a member benefit, the following resources and more are available for loan through the NAR Library. Items will be mailed directly to you or made available for pickup at the REALTOR® Building in Chicago.
Building a Magnetic Culture: How to Attract and Retain Top Talent to Create an Engaged, Productive Workforce (New York, NY: McGraw-Hill, 2012) HF 5549 S552
Compensating the Sales Force (New York, NY: McGraw-Hill, 2004) HF 5459 7 C53
Real Estate Office Management: a Guide to Success (Mason, OH: South-Western, 2003) HD 1375 H47