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Friday, March 13

Certified Professional Standards Administration – ($50)
8:00 a.m. – 5:00 p.m.

Richard Haggerty, CEO, Hudson Gateway Association of REALTORS®, NY; Diane Mosley, RCE, Director, Training and Policy Resources, Member Experience, NAR; Patrick Reilly, RCE, Vice President, Member Services, New York State Association of REALTORS®

Data Privacy: Protecting Your Clients and Your Business – ($100 – includes lunch)
8:30 a.m. – 4:30 p.m.

Terry Watson, Speaker, Trainer, Coach, Easify, Inc., Chicago, IL

Global Programs for Associations – ($75)
8:30 a.m. – 12:30 p.m.

Andrew Cooper, RCE, CIPS, CEO, Arcadia Association of REALTORS®, CA

Advocacy Reconsidered – Free and Easy Ways to Make Your Association Shine and Meet Core Standards (includes lunch)
9:00 a.m. - 3:00 p.m.

Speakers: NAR Advocacy Staff Experts

CMLS Best Practices ($30)
9:00 a.m. – 4:00 p.m.

CREA New EO/ Association Staff Session – (English and French)
12:00 - 3:00 p.m.

Crash Course for New AEs
12:00 - 12:45 p.m.

Ryan Conrad, RCE, CAE, CEO, Northern Virginia Association of REALTORS®, VA

NAR Policy 101
1:00 - 1:45 p.m.

Christopher Harrigan, RCE, e-PRO, Manager, Policy Information, Member Experience, NAR

Commercial Resources for Associations 101 – ($75)
1:00 – 4:30 p.m.

Shari Veldman, RCE, Executive Director, Commercial Alliance of REALTORS®, MI, Tracy Johnson, President and CEO, Commercial Association of REALTORS® Wisconsin (CARW), WI, Kendra Yevoli, Executive Director, Commercial Association of REALTORS® New Mexico, NM

M1 and E-Commerce
2:00 – 2:45 p.m.

Chris DeRosa, RCE, CAE, IOM, Consultant, M1 and E-Commerce, NAR

NAR Dues Policies and Dues Remittance Procedures
3:00 – 3:45 p.m.

John Pierpoint, Senior Vice President/Chief Financial Officer, NAR; Patty Garcia, Director, Dues Compliance and REALTORS® Relief Foundation Services, NAR

Core Standards 101
4:00 - 4:45 p.m.

John Sebree, RCE, CIPS, CEO, Missouri REALTORS®; Donna Stone, RCE, e-PRO, Association Executive, Jefferson City Area Board of REALTORS®, MO

New AE Networking Reception
5:00 – 6:00 p.m.

AE Institute Welcome Reception
5:00 - 7:00 p.m.

Sponsored by: California Association of REALTORS®

AE Young Professional Network (YPN) Meet Up
6:30 - 8:00 p.m.

Saturday, March 14

The Zen AE: A Simplified Approach to Increase Service, Efficiency, and Inner Peace
7:00 – 8:00 a.m.

Clint Pardoe, Speaker/Coach, Capitola, CA

Yoga for All
7:00 – 8:00 a.m.

Power Walk
7:00 – 8:00 a.m.

Continental Breakfast
7:30 - 8:45 a.m.

Financial Ratio Analysis
8:00 – 9:00 a.m.

Opening Session
9:00 – 10:30 a.m.

Neil Pasricha, Keynote Speaker

Know Your Value – Negotiate Your Value
10:45 – 11:45 a.m.

Ginger Downs, RCE, CAE, Partner, Martin & Downs, Association Consulting Solutions, Indio, CA

Improv and Customer Service – They Really Do Go Together
10:45 – 11:45 a.m.

Jessica Brustad, Founder, The Funny Yogi, Seattle, WA

Recipe for Success: Lead, Motivate, Inspire
10:45 – 11:45 a.m.

Brian Blasko, Speaker-Author-Fun Guy, Brian Blasko LLC, Youngstown, OH

Retain Your MLS’s Competitive Edge
10:45 – 11:45 a.m.

Facilitator: Bill Lublin, CRB, C-RETS, CRS, e-PRO, GRI, CEO, SMMI, Huntingdon Valley, PA
Panelists: Art Carter, CEO, California Regional MLS, Los Angeles, CA; Sam DeBord, CEO, Real Estate Standards Organization, Bellevue, WA; Rene Galicia, Director, MLS Engagement, NAR; Marilyn Wilson, Founding Partner, WAV Group and President,, Arroyo Grande, CA

REALTOR® Party Luncheon
12:00 – 1:30 p.m.

Sponsored by: REALTOR® Party

I Say Amalgamate, You Say Merge
1:45 – 2:00 p.m.

Bill Madder, Saskatoon, Saskatchewan, Canada

Defending Cooperation
1:45 – 2:00 p.m.

Katie Johnson, General Counsel and Chief Member Experience Officer, NAR

What’s Your Story? Use Storytelling to Market Your Association
1:45 – 2:00 p.m.

Maura Neill, ABR, CRS, e-PRO, MRP, Managing Member, Maura Neill, LLC, Sandy Springs, GA

The Era of RETS Is Over – the API Is Here
1:45 – 2:00 p.m.

Shelley Specchio, RCE, e-PRO, CEO, MIBOR REALTOR® Association, Indianapolis, IN

State and Provincial Chief Staff Meeting
1:45 – 3:00 p.m.

Organic Inclusion: The Pipeline to Diverse Leadership
2:15 – 3:00 p.m.

Michelle Mills Clement, CAE, CEO, Chicago Association of REALTORS®, IL; Jakeeva J. Lee, AHWD, CIPS, External Affairs Manager, Chicago Association of REALTORS®, IL

Step One to Create Members for Life
2:15 – 3:00 p.m.

Scott Oser, President, Scott Oser Associates, North Potomac, MD

Articulating Your Value
2:15 – 3:00 p.m.

John Jenson, President, John A. Jenson LLC, Broomfield, CO

If You Value Your Charter then Defend It Against Cybersecurity Threats
2:15 – 3:00 p.m.

Craig Grant, e-PRO, Chief Technology Officer, The Real Estate Technology Institute, Stuart, FL

How Leaders and Managers Can Move Past "That's Not How We Do It Here"
3:15 – 4:00 p.m.

Alice Martin, RCE, AHWD, GRI, Partner, Martin & Downs, Association Consulting Solutions, Chicago, IL

Maximize RPR for REALTOR® Member and Association Success
3:15 – 4:00 p.m.

Facilitator: Karen France, Senior Vice President, Market Engagement, Realtors Property Resource®, LLC, Topeka, KS
Panelists: Tessa Hultz, RCE, CAE, CEO, Long Island Board of REALTORS®, NY; Missy Vanderpool, AE, Henderson Audubon Board of REALTORS®, KY; Kathleen Young, Manager, Marketing and Training, Southland Regional Association of REALTORS®, CA

Engage More Members Through Remote Education
3:15 – 4:00 p.m.

Candy Cooke, ABR, AHWD, BPOR, CIPS, CRB, e-PRO, GAA, GREEN, GRI, MRP, RENE, RSPS, SFR, SRES, SRS, Senior Instructor, Real Property Counselors, Inc., Round Rock, TX; Jon Houser, RCE, Associate Director of Professional Development, Texas REALTORS®; Brent Lancaster, ABR, AHWD, BPOR, e-PRO, GRI, MRP, SRS, President, Brent Lancaster & Associates, Baton Rouge, LA

Lead Your Association’s Evolution
3:15 – 4:00 p.m.

Judson Laipply, President, Evolution of Dance, LLC, Avon Lake, OH

Networking Reception
4:00 – 6:00 p.m.

Sponsored by Supra

Sunday, March 15 - RCE Apparel Day

Everyone is FRIED! Realign Priorities -- Redefine Importance
7:00 – 8:00 a.m.

Gail Alofsin, President, Authentic Measurable Performance (AMP!), Newport, RI

Yoga for All
7:00 – 8:00 a.m.

Power Walk
7:00 – 8:00 a.m.

RCE Overview and ADF Workshop
7:30 – 8:15 a.m.

Joint NAR/CREA CEO Breakfast
8:30 – 10:00 a.m.

Bob Goldberg, CEO, NAR, & Michael Bourque, CEO, CREA

Proven Methods for Hiring Top-Performing Staff Specialists
10:15 – 11:15 a.m.

Jess Biller, President, Paramount Consulting Group, LLC, Westerville, OH

Same As It Ever Was
10:15 – 11:15 a.m.

Tobi Moyle, Success Coach and President, Life is a Ladder, Inc., Maitland, FL

It’s Game Time! Leadership Lessons from a Pro Female Football Player
10:15 – 11:15 a.m.

Jan Spence, CEO, Jan Spence & Associates, Jacksonville, FL

Making the Market Work: How the MLS Is Remaining Relevant
10:15 – 11:15 a.m.

Facilitator: Tracy Weir, CEO, August Partners, Portland, OR
Panelists: Denee Evans, CEO, Council of Multiple Listing Services, Henderson, NV; Dionna Hall, CEO,
Broward, Palm Beaches and St. Lucie REALTORS®; Tom Hurdelbrink, President & CEO, Northwest MLS, Kirkland, WA; Jim Speer, Senior Vice President, Operations, Multiple Listing Service of Long Island, Inc., West Babylon, NY

The Role of Good Governance in Achieving Organizational Excellence
11:30 a.m. – 12:15 p.m.

Brad Quinn, CEO, tng, Burlington, Ontario, Canada

Curate the Member Experience
11:30 a.m. – 12:15 p.m.

Clint Skutchan, Vice President, Association and MLS Division, T3 Sixty, Fort Collins, CO

10 Projects for $20 Each Thanks to a Virtual Assistant
11:30 a.m. – 12:15 p.m.

Michele Sloan, ABR, AHWD, CRS, e-PRO, SRES, SRS, Owner, Michele Sloan, O’Fallon, MO

Deliver the WOW for Commercial Members with Nationwide Listings and Data
11:30 a.m. – 12:15 p.m.

Emily Line, Vice President, Member Experience, Realtors Property Resource®, LLC
Charlie Dawson, Vice President, Engagement, NAR

Grab-and-Go Lunch
12:15 – 12:45 p.m.

CREA Core Board Standards
12:30 – 1:45 p.m.

Networking Roundtables
12:45 – 1:45 p.m.

AE Institute Charity Project
12:45 – 1:45 p.m.

Get the Most Out of Your Consultants
2:00 – 2:15 p.m.

Bryan Hutchinson, CEO, Williamson County Association of REALTORS®, TX

Improve Your Listening and Communications Skills
2:00 – 2:15 p.m.

Brad Raney, CEO, Personal Performance Partnership, Saint Johns, FL

MLS Review
2:00 – 2:15 p.m
Rene Galicia, Director, MLS Engagement, NAR

Game On: Competing for Staff Talent
2:30 – 3:30 p.m.

Facilitator: Carole Kaptur, Consultant, Strategic Association Management, NAR
Panelists: Lyle Irish, CEO, Knoxville Area Association of REALTORS®, TN; Michelle Mills Clement, CAE, CEO, Chicago Association of REALTORS®, IL; Lisa Roberts, Director Strategy and Operations, Calgary Real Estate Board, Canada; Tracy Tapp, Director Human Resources, Canadian Real Estate Association

What I Wish My AE Understood
2:30 – 3:30 p.m.

Facilitator: Jim Haisler, RCE, CEO, Heartland REALTOR® Organization, IL
Panelists: Jim Berns, Broker of Record and Chief Compliance Officer, Windermere Homes and Estates, San Diego, CA; Mike Carunchio, Broker, Real Estate Outlet Plus, Escondido, CA; Kimberly Dotseth, Broker/Owner, Blend Real Estate, San Diego, CA

Pack the Room Every Time
2:30 – 3:30 p.m.

Carrie Little, CIPS, PMN, SFR, Broker Owner/Real Estate Speaker, CarMarc Realty Group, West Chicago, IL

3 Es Every AE Needs: Engagement, Efficiency, and Effectiveness
2:30 – 3:30 p.m.

Jeremias “J Man” Maneiro, Managing Member, JMan Seminars, Rochester, NY

3:30 – 4:30 p.m.

Monday, March 16

The Power of Positivity!
7:00 – 8:00 a.m.

Gail Alofsin, President, Authentic Measurable Performance (AMP!), Newport, RI

Power Walk
7:00 – 8:00 a.m.

Continental Breakfast
8:00 - 9:00 a.m.

The Ripple Effects of Compassion – A Come From Away Story
9:00 – 10:00 a.m.

Kevin Tuerff, CEO, Brokering Goodness Inc., New York, NY
Sponsored by: CREA Boards and Associations

A Day in the Life of an International AE vs. A Day in the Life of a U.S. AE
10:15 – 11:00 a.m.

Joint Legal Update
11:15 a.m. – 12:00 p.m.

Katie Johnson, General Counsel and Chief Member Experience Officer, NAR; Penela Guy, General Counsel, CREA

Buffet Lunch and Joint Economic Update
12:15 – 1:45 p.m.

Lawrence Yun, Chief Economist, NAR, & Shaun Cathcart, Chief Economist, Canadian Real Estate Association (CREA)