Accurate, relevant, and timely communication with the appraiser and lender is key to supporting your client and helping ensure an accurate appraisal.

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Key Takeaways

  • Agents can, and should, communicate with appraisers to provide factual data that may not be readily available.
  • After the appraisal, if the report appears inaccurate, clients may request a reconsideration of value from their lender.
  • Success depends upon using correct and relevant information, analysis, and documentation. 

Communication Do’s and Don’ts

Real estate agents may advocate for their client by supplying verifiable, objective information to the appraiser.

Agents should:

  • Share information that is factual and supportable with documentation.
  • Use a consistent checklist or template.

Agents must not:

  • Influence, pressure, or coerce the appraiser.
  • Offer compensation or incentives for the appraiser to arrive at a specific value.
  • Interfere with the appraiser’s independence or process.

Appraisal Communication FAQs

If appraisal bias or other problems are identified in the appraisal and not resolved in the ROV, the Appraisal Complaint National Hotline can help your client file a complaint.