September is REALTOR® Safety Month, and your partners at SentriLock are committed to keeping REALTORS® safe and educated on potential risks of their job. In a time where transactions and client interactions are primarily conducted online, the safety and security of agents and their clients have never been more critical. With a mix of traditional security concerns and new digital threats, safeguarding sensitive information and maintaining secure property access are top priorities. Here are five simple yet effective tips to stay safe in this digital age:
1. Leverage Technology with Security in Mind
In a world where online threats are common, keeping your digital interactions safe is essential. Strong passwords, two-factor authentication, and secure Wi-Fi networks helps protect your digital space and client information. Keep your devices and software up-to-date—it’s like giving your tech a regular security check-up. Also, think about using a VPN for online transactions. It adds an extra protection layer, like a digital safety net.
2. Verify Client Identities
With more digital interactions, it’s harder to tell who’s genuine. Use video chats for first meetings to understand better who you’re dealing with. These virtual face-to-face interactions offer a more personal connection, allowing you to pick up on nuances and details often missed in emails or phone calls. They allow you to see the person, gauge their reactions, and establish a more solid understanding of who they are. Combining this with traditional ID checks helps make sure your clients are who they say they are.
3. Store Sensitive Information Securely
It’s super important to keep your client’s data safe. For online information, using encrypted digital storage is a smart move. It’s like having a secure digital locker for all that vital information. And for physical papers, keep them locked up, too. It’s all about ensuring only the right people can get to this stuff.
Also, it’s a good idea to check who can access this information regularly. And don’t forget to help your clients understand how to share their details safely. Teaching them about secure sharing means they’re less likely to give their information to the wrong person accidentally.
4. Conduct Safe Property Showings
When it comes to showing properties, safety is paramount. Start by organizing your showings in advance and setting up a reliable check-in system. This keeps things organized and ensures someone always knows your location for added safety. Consider the power of virtual tours, too; they’re convenient and reduce the need for in-person visits, keeping you and your clients safe.
When conducting in-person showings, have a clear plan in place. Discuss the safety protocols you’ll be following with your clients, such as limiting the number of people during the showing. Remember, clear communication is key—it ensures everyone is on the same page and comfortable with the process. Have you thought about how these practices could enhance your own showing routines?
Agents often have to be in unfamiliar situations with unfamiliar people every day. As part of the NAR REALTOR® Benefits program, NAR members using SentriLock have access to the SentriKey® Real Estate App—the first and only lockbox to have a built-in Agent Safety feature. During an active showing, the app will periodically check in with the agent and will automatically alert emergency contacts if the agent does not or cannot confirm they are safe.
5. Count on SentriLock for Enhanced Security
Choose SentriLock for that added security you need. Their lockbox systems and services come with top-notch encryption and security. This means only people who should have access can get into properties and see important information.
Wondering how their systems can improve your security practices? Have questions about digital safety measures? Contact SentriLock to explore how you can make your operations safer and more secure, ensuring you’re well-prepared to meet the demands of the modern property market.