Orlando, FL (November 9, 2022) – James Cristbrook, Realtor® and NAR Diversity Committee Chair, and Natalie Davis, Realtor® and 2023 President, Colorado Association of Realtors®, led Bias Override: Overcoming Barriers to Fair Housing, at the National Association of Realtors® 2022 NAR NXT, The Realtor® Experience. During the three-hour course, they engaged members on challenging discussions about identity and tactics to eliminate bias in the real estate industry.

"This course reaches deep into the hearts and souls of Realtors® as it peels back our layers to reveal our true selves," said Cristbrook. "It is profoundly enlightening and leaves our members with a fresh approach to all things fair housing. At the root of it all is kindness."

Realtors® are committed to abiding by fair housing laws and the Code of Ethics. But sometimes, our brains take shortcuts that can lead us astray. The discussion during Bias Override: Overcoming Barriers to Fair Housing outlined how real estate professionals can interrupt stereotypical thinking so they can avoid fair housing pitfalls and provide equal professional service to every customer or client.

"The beautiful part of this course is that Realtors® are able to explore both personal and professional development in a way that equips them to deliver the most exceptional client experience in the communities they serve," Davis said.

The course went on to cover the mind science of identity, the study of how implicit bias can result in fair housing violations, and how to engage in interactive exercises to enhance communication skills and business relationships with clients of all backgrounds.

The National Association of Realtors® is America's largest trade association, representing more than 1.5 million members involved in all aspects of the residential and commercial real estate industries.

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