We’ve upgraded our online community experience with a new Hub platform—built to make it easier to connect, find resources, and stay up to date. Below is what’s changed, what’s staying the same, and what happened leading up to launch.
Introducing the New Hub Community Platform
What’s Changed
- A refreshed community home: A cleaner layout and improved navigation to help you get where you want faster.
- Better discovery: Easier ways to find conversations, events, and resources relevant to your committee experience.
- Improved posting experience: Updated content tools to start discussions, ask questions, and share updates.
- Enhanced member profiles: A more useful profile experience to help members connect, including profile tags.
What’s Not Changed
- Your membership access: Your member status and ability to participate in your communities remains the same.
- Our purpose and guidelines: The Hub is still a place to learn, share, and connect—supported by the same community standards.
- Key programs and communications: Existing events, announcements, and updates will continue (now with a better experience around them).
Member Benefits
- Find answers faster: Improved search and organization help you quickly locate discussions, resources, and updates.
- Stay connected to what matters: Follow topics and conversations that match your interests with better visibility and notifications.
- Engage more easily: Smoother posting and messaging experiences makes it simpler to ask questions, share insights, and participate.
- Discover opportunities: Find events, announcements, and resources in a clearer, more consistent format.
- Get support when you need it: Quick-start guidance and a dedicated support path help you get up and running with confidence.
What to Expect With the New Platform
- Login and access: You’ll access the Hub the same way you have before—thehub.realtor—using your SSO login information.
- Profile check: You’ll want to visit your profile and confirm or add details the first time you sign in.
- Notification preferences: Plan to review your notification settings so they match how you want to hear from the community.
- Familiar content with improved experience: Discussions, resources, and event information will be easier to find and follow.
- Help is available: A quick-start guide is available on the home page of the Hub, and you can always contact thehub@nar.realtor with any questions.
Quick FAQs
Will I need to create a new account?
No, you will log in using the same SSO login that you have always used for the Hub and nar.realtor, and your profile will be pulled in from NAR’s Governance Management System (GMS) database.
Will my old bookmarks/links still work?
The link to the Hub (hub.realtor) will not change. However, page links will change with the new platform. If you have bookmarked pages or resources in the old platform, you’ll want to search for them in the new platform and add new bookmarks. If you’re having trouble locating them, our support team will help direct you to the right place.
Who do I contact if I have trouble accessing the Hub?
Reply to the launch email or contact our support team at thehub@nar.realtor
How do I get started with the new Hub?
Use this QuickStart Guidepdf with helpful steps to get started with your profile and engaging with content on the new Hub.
Document
The Hub QuickStart Guidepdf (691.3 KB)