Jashan Singh is a real estate professional who not only serves Michigan buyers and sellers but also manages investment properties—four of his own and two for a client.
An agent with CENTURY 21 C. Howard in Kalamazoo, Mich., Singh focuses on fix-and-flip projects throughout Michigan, combining his investment acumen with market knowledge to serve clients who share similar property investment goals.
Challenges of Manual Rental Property Management
Despite his knowledge and expertise, Singh was getting tired of juggling everything from rent collection to maintenance requests to tenant vetting.
He’d already handed over accounting to a bookkeeper, but he realized he needed to find a solution to help him with the management component.
Whether you’re managing your own properties or offering management services to clients—or like Singh, doing some combination of both—there’s a pressing need to ensure that tenants pay, repairs are done and any changes—like tenants moving out, new applications coming through—are handled well.
"I was constantly struggling to get rent payments on time—chasing checks on the first of every month, keeping scattered notes and even forgetting maintenance requests,” Singh says. “It was stressful and disorganized.”
And as real estate professionals know, without a turnkey solution, those headaches only tend to increase as an owner’s portfolio grows.
Software Built for His Situation
Working with a property management company wasn’t an ideal solution for Singh, he determined, since he owned only a handful of properties. Margins are tight. The market is constantly shifting, and every dollar counts.
Singh decided to look at property management software. Initially, he couldn’t find one that was a good fit for his needs or was cost-effective enough. Then, he found a service called RentRedi.
"I first heard about RentRedi on social media,” he says. “I saw a video of a guy managing over 100 rental units all by himself using this amazing software, and that really caught my attention.”
Singh learned that as a member of NAR, he was able to benefit from RentRedi’s exclusive NAR REALTOR Benefits® deal, which provides complete property management service for $99 per year.
In comparison, most property management companies charge an estimated 8%–12% annually.
Managing Rental Properties With RentRedi
Singh says the platform's onboarding process was intuitive and easy, making it easy for him to test. But using the property management software really transformed his experience as a property manager and owner.
“The platform has streamlined everything,” Singh says, “from tenant screening to rent collection — making property management so much easier."
One of the most notable differences for Singh is how easily he can manage service requests, which can be a nightmare for owners and renters alike.
“I had a tenant submit a maintenance request late at night through the RentRedi app,” he says. “I got an instant notification, assigned it to my handyman the next morning, and the issue was resolved within 24 hours—all without a single phone call or text. Before RentRedi, things like this would’ve easily been delayed or forgotten.”
Singh also finds value in the fact that the software benefits his tenants as well.
“You can opt them in for a credit boost since RentRedi reports rent payments to the credit bureaus, which can help improve their credit scores,” he says.
As a part of NAR REALTOR Benefits®, Singh says, RentRedi is an invaluable tool for those who own properties and those who help their clients manage rental portfolios.
“It saves me time, keeps everything organized and helps me stay on top of rent payments and maintenance without the need for a property manager.”
With rising costs and tighter margins, he says, having a reliable, affordable tool like this is a no-brainer.
Learn More About This NAR REALTOR Benefits® Offer
More than 30,000 property owners use RentRedi to save time, money and worry. Learn how RentRedi’s $99 annual plan, exclusively for NAR members, can benefit you, your investment clients and their tenants.