Century 21 Lois Lauer
1998 Orange Tree Lane
Redlands, CA 92374
United States
California US

“Stay busy. The more work you do, the more will come your way.”

What makes her special: Bryan networked her way to $9.3 million in closed sales in 2002—no small feat for someone in her first year of full-time sales. Bryan worked as an assistant for a couple of years before joining Pru California as a salesperson last year.

Her biggest challenges: High-priced homes, relatively low inventory, and stiff competition.

How she generates business: She works with relocation customers and uses all the networking avenues she can find, including the USC alumni association and a social club that brings together southern California area leaders.

How she makes customers for life: “I treat every client as the most important client I’ve ever had,” she says. All her clients and customers receive a closing gift, as well as a plant on the one-year anniversary of their sale or purchase. In addition, she gives each one a neatly organized book containing all the closing paperwork. Million-dollar-home buyers also receive a gift, such as a blooming plant, in the spring.