FEMA-NAR Toolkit: Flood Preparedness Resources

Building a Culture of Preparedness Resources for Real Estate Professionals

This document was produced by FEMA in collaboration with the National Association of REALTORS®.

The following collection of materials are available from FEMA, the National Flood Insurance Program (NFIP) and other government sources for use by real estate professionals and lenders. Find educational resources and promotional pieces to outline the financial protection flood insurance offers and explain various flood insurance requirements to homeowners, renters and business owners. You can access them online anytime or place an order for free print copies via the Publications Order Form at agents.floodsmart.gov/puborderform.


Review the following print and digital resources for information on selling flood insurance with the NFIP, flood-related damage, and coverages/exclusions.

12 Ways to Prepare Postcard
Discover 12 steps everyone can take before a disaster to be more prepared.

Answers to Questions About the NFIP
Browse this in-depth document responding to frequently asked questions about the NFIP.

Be Prepared for a Flood Fact Sheet
Distribute information on staying safe before, during, and after a flood.

Document and Insure Your Property
Review specific steps property owners can take to document and insure your valuables before a disaster.

Flood Insurance for Homeowners: What’s Covered? Infographic
Use this marketing piece as a brief overview of flood insurance coverage for homeowners.
Spanish: Agents.FloodSmart.gov/homeowners-infographic-spanish

Flood Insurance for Renters: What’s Covered? Infographic
Discover what valuable belongings a contents-only flood insurance policy can protect for renters in the event of a flood.
Spanish: http://agents.floodsmart.gov/seguro-inundación-inquilinos-infografía

Most Homeowners Insurance Does Not Cover Flood Damage Postcard
Dispel common misconceptions regarding homeowners insurance and flood damage.
Spanish: Agents.FloodSmart.gov/homeowners-insurance-postcard_spanish

NFIP Flood Insurance for Condominium Associations Brochure
Explain how an NFIP insurance policy can help protect condominium associations from flood damage.
Spanish: agents.floodsmart.gov/seguro-inundacion-asociaciones-condominios

NFIP Fast Facts on Floods & Flood Insurance Infographic
Learn important facts about flood risk and dismiss common misconceptions of flooding and flood insurance coverage.
Spanish: agents.floodsmart.gov/fast-facts-infographic_spanish

NFIP Flood Insurance for Renters Brochure
Share this brochure with clients living in rental units to help them understand the importance of flood insurance.
Spanish: agents.floodsmart.gov/seguro-contra-inundaciones-inquilinos

NFIP Protect the Life You've Built Brochure
Promote flood insurance coverage to homeowners, business owners and renters.
Spanish: agents.floodsmart.gov/proteja-la-vida-que-ha-construido

NFIP Rebuilding Safer & Stronger After a Flood Guide
Share details on cleanup and remediation, understanding damage determinations, rebuilding techniques and more.

NFIP Why Do I Need Flood Insurance? Brochure
Share this brochure highlighting the risks of flooding and value of flood insurance.
Spanish: Agents.FloodSmart.gov/you-need-flood-insurance_spanish

Questions & Answers Flood Insurance for Real Estate Professionals
Browse questions from real estate professionals on talking with their clients about flood insurance.
Spanish: Agents.FloodSmart.gov/Q&A-real-estate_spanish

Repairing Your Flooded Home
Find step-by-step guidance on repairing a flood-damaged property.

What Does Flood Insurance Cover in a Basement? Fact Sheet
Learn the specifics of how the NFIP defines a basement, what items are covered, and more.
Spanish: Agents.FloodSmart.gov/basement-coverage-fact-sheet_spanish


For the most up-to-date webinars, visit the NFIP’s agent training page and the agent starter-kit.

Coastal Barrier Resources Act (IS-1113)
Increase your understanding of the Coastal Barrier Resources System (CBRS) and Otherwise Protected Areas (OPAs).

FEMA Mapping Changes (IS-1106)
Take a practical look at how changes to FEMA flood maps affect property owners, insurance agents, and more.

Flood Insurance Reform Act of 2004 (FIRA)
Review this legislation that strengthened the NFIP.

Insuring Condominiums (IS-1108)
Explore the different ways condominium coverage can be written and how it compares to other policies.

The Basic Agent Tutorial (IS-1101)
Gain an understanding of fundamental aspects of the program.

Writing Commercial Exposures (IS-1110)
Learn about commercial exposures and how they are insured within the NFIP.

Online Resources

Visit the links below for further information on flooding, the latest news regarding the NFIP, and the NFIP’s Resource Library.

Agents.FloodSmart.gov & NFIP Resource Library
Browse a collection of educational and marketing materials for agents.

Before and After a Flood
Promote information on how to start a flood insurance claim and tips on what clients can do before and after a flood.

Emergency Financial First Aid Kit
Help prepare clients for an emergency with this guide.

FEMA Data Visualization tool
Interact with historical flood data to promote the value of flood insurance.

FEMA Flood Map Service Center
Source flood hazard information to find official flood maps and learn about flood risks.

Flood Social Media Toolkit
Find social media resources for flood awareness.

Direct clients to the NFIP’s consumer-friendly site to learn about flood insurance and the risks of flooding.

How Can I Pay Less for My Flood Insurance
Explore how mitigation and other efforts can lower your clients’ flood insurance premiums.

How to Buy Flood Insurance
Share how clients can purchase flood insurance and find an insurance provider.

National Flood Insurance Program (FEMA) LinkedIn
Stay connected with the NFIP’s social media account sharing flood insurance updates, tips, agent resources, and more.

Why Buy Flood Insurance
Review the importance of flood insurance and answers to commonly asked questions.


Watch the following educational videos for more information on flooding, flood insurance, and more.

Floods Can Move Mountains: Know Your Risk of Mudflow
Floods can occur when you least expect it, even at higher elevation. The risk of mudflow is dramatically increased 5 years or more following wildfire.
15 Seconds: www.youtube.com/watch?v=_XN7wEQLX2w
30 Seconds: www.youtube.com/watch?v=3WqDyN2K1OU

Flood Risk: What is Flash Flooding?
Rain can lead to devastating flash floods. When rain can’t be absorbed fast enough by soil or other surfaces, it becomes runoff that can create flash floods in minutes.

Flood Risk: What is Riverine Flooding?
Flooding is the most expensive natural disaster in the United States, and rivers cause hundreds of floods every year.

Hidden Risks Can Cause Flooding
Be aware of hidden flood risks in your community.

Meeting with a Flood Insurance Adjuster
Understand the timeline of meeting with a flood insurance adjuster after a flood event.

Why You Should Consider Getting Flood Insurance
Hear why you should get flood insurance from the NFIP and protect the life you’ve built.

Learn more at fema.gov.


Flood Insurance

The National Flood Insurance Program provides hundreds of thousands of dollars of flood coverage where required for a federally backed mortgage.