To make positive connections with your customers, it helps to know where they’re coming from—the generational and life experiences that influence their buying and selling decisions. That doesn’t mean stereotyping: It means having the specialized knowledge to address their special needs, whether they’re in the middle of a military relocation, moving out of the home where they raised their children, or buying a home with an eye toward sustainability. NAR’s demographic research and specialty education is geared toward making you the expert, whatever your client’s needs.

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