In two years, Reynolds has posted more than $25 million in sales—$16.8 million in 2004 alone—and ranks among the top five producers in her 500-associate company. She pegs results to hard work and to thinking outside the box. She’ll knock on doors of homes buyers want. “I don’t take no for an answer, which is something my mother taught me,” she says. She also looks for novel ways to serve clients: At the close of transactions, for example, she gives buyers a map to show where important services, such as banks and dry cleaners, are located.
Early impression: “I always wanted to be in real estate because I felt it was a way for me to help people improve their lives,” she says. She started in high school at the front desk of a real estate company and has never looked back.
Listen carefully: “Many people think they know what they want, but what they say doesn’t always reflect their true desires,” says Reynolds. She helps by listening carefully and evaluating buyers’ current lifestyle and future plans.