The law of agency in a real estate transaction defines the legal relationship between real estate professionals and their clients. Each state has its own agency laws that set forth the duties that real estate professionals owe to their clients and what disclosures need to be made to the clients. Traditionally, most states relied upon the common law of agency to define the scope of the agency relationship, but in recent years some states have adopted the “transactional brokerage model” where the agency relationship is defined by statute. A majority of states allow a real estate professional to represent both sides in the transaction as a “dual agent” if the clients consent to the relationship.
NAR Library & Archives has already done the research for you. References (formerly Field Guides) offer links to articles, eBooks, websites, statistics, and more to provide a comprehensive overview of perspectives. EBSCO articles (E) are available only to NAR members and require the member's nar.realtor login.
About Agency Disclosure
Single Agency, Dual Agency and Transaction Broker Relationships in FL (Tough Nickel Blog, Apr. 20, 2020)
Dual vs. Single Agency Relationships in Real Estate (The Balance, Oct. 21, 2019)
Real Estate Agency Law: How Agency is Created (The Balance, Oct. 9, 2019)
Forms of Client Representation – Real Estate Agency and Sub-Agency (The Balance, Mar. 7, 2019)
Mitigating disclosure risk starts with solid recordkeeping practices. Knowing which materials to keep and how to store them is the challenge. The articles below offer some ideas for best practices and procedures. You can also take a page out of libraries' books and subscribe to the LOCKSS method (Lots of Copies to Keep Stuff Safe). Keep in mind neither digital nor print are impervious to the perils of disaster—maintaining copies in various formats and locations can often provide the greatest longevity for your records. However, ensuring the security and privacy of all copies of materials is an important factor to consider.
Buyer’s Broker Agreements and Contracts (The Balance, Sep. 17, 2020)
The Different Between Non-Disclosure and Confidential (Texas REALTORS®, Apr. 4, 2019)Creating a Records Retention Program for Brokerages (National Association of REALTORS®)
According to the NAR State Issues Tracker, as of October 2019, “Each of the 51 domestic jurisdictions surveyed has an extensive legislative and regulatory system addressing real estate agency matters; the three surveyed territories also address agency, but to a lesser extent. While the bulk of the existing agency frameworks were established in their current form in the mid-1990s, most of the surveyed jurisdictions have experienced changes in the past decade. Although many of these changes were conforming, not substantive, minor, or not applicable to this survey, recent significant changes generally included shifts in disclosure standards, agreement requirements, duties owed to buyers and sellers, and other compliance-specific issues.”
Of course, the law is a living and breathing organism that is always changing, so be sure to check with your state or territory’s statutory code for the most up-to-date information on agency laws in your state. Or, if you are a REALTOR®, contact your state association of REALTORS®’ legal hotline. To find your state association, please visit this page and select your state from the list.
*The jurisdictions surveyed include the 50 U.S. states, District of Columbia, Guam, Puerto Rico, and the U.S. Virgin Islands.
Washington REALTORS® Fight Off Bill to Limit Dual Agency (REALTOR® Magazine, Apr. 15, 2019)
Dual Agency Doesn’t Benefit Consumers (REALTOR® Magazine, Mar. 26, 2019)
What is Dual Agency in Real Estate? (The Balance, Jan. 21, 2019)
Disclosure Materials From Your State
The laws and regulations for agency disclosure may vary from state to state. As a member of the National Association of REALTORS®, you can contact your State Association of REALTORS® for specific details on your state's disclosure requirements. The National Association of REALTORS® collects information on state specific legal issues in the State Issues Tracker:
National Association of REALTOR®'s State Issues Tracker (See: Agency)
Who Does Your Agent Represent? (The CS Realty Team, Sep. 29, 2020)
Dual Agency Laws for Real Estate Agents in Arizona (MacQueen & Gottlieb, PLC, Jan. 15, 2020)
South Carolina Disclosure of Real Estate Brokerage Relationships (The Hoffman Group, May 8, 2019)
The Disclosure Regarding Real Estate Agency Relationship – The California-Required Disclosure Before Hiring an Agent (Globella Buyers Realty, Mar. 28, 2019)
Oregon Real Estate Initial Agency Disclosure Pamphlet (Mt. Hood Realty, Mar. 22, 2019)
Redesigned “The Consumer’s Guide to Real Estate Agency in Illinois” Now Available to Order (Illinois Association of REALTORS®, Mar. 20, 2019)
Some state real estate commissions have included helpful materials on their websites regarding agency disclosure. A few examples:
Agency Legal Cases
Agency Highlights: 1Q 2020 – Legal Pulse (National Association of REALTORS®, Aug. 28, 2020)
The Best of the Legal Hotline: Agency Revisited (Wisconsin REALTORS® Association, May 13, 2019)
Broker Can’t Limit Statutory Duties (National Association of REALTORS®, Apr. 24, 2019)
Agency Highlights: 4Q 2018 – Legal Pulse (National Association of REALTORS®, Apr. 16, 2019)
eBooks & Other Resources
The following eBooks and digital audiobooks are available to NAR members:
Real Estate Salespeople, Beware! (eBook)
Get It Together (eBook)
The Real Estate Entrepreneur (eBook)
Books, Videos, Research Reports & More
The resources below are available for loan through Member Support. Up to three books, tapes, CDs and/or DVDs can be borrowed for 30 days from the Library for a nominal fee of $10. Call Member Support at 800-874-6500 for assistance.
Digest of Real Estate License Laws and Current Issues (Lake City, UT: Arello (published annually) HD 1383 N21d
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The inclusion of links on this page does not imply endorsement by the National Association of REALTORS®. NAR makes no representations about whether the content of any external sites which may be linked in this page complies with state or federal laws or regulations or with applicable NAR policies. These links are provided for your convenience only and you rely on them at your own risk.