Association Executives and Volunteer Leadership Teams:

Looking for practical leadership tips and enhancing member communications? Attend the Leadership Express workshops and walk away with nuggets of specific skills tailored to your needs. Three concurrent 40-minute presentations are repeated, providing attendees the opportunity to attend two of the three workshops during this 1 ½ hour timeslot.

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2020 Call for Presentations will open in September, 2019

For more information, contact Laurie Oken,, 800-874-6500 x8307

2018 Sessions: Leadership Express

Date: Friday, May 18
Time: 1:30 p.m. – 3:00 p.m.
Location: All programs at Omni Shoreham

Leadership Express I - Passion! 8 Steps to Reignite Yours

(Ambassador Room, lower level)
Mark J. Lindquist, Mark J. Enterprises, Inc. Fargo, North Dakota
As working professionals, we could all use a little jolt from time to time. This session may be the only time all year when you take a moment to reflect on the things you need to do to reignite the passion that brought you into the workforce in the first place. World-touring entertainer and actor Mark J. Lindquist offers a keynote that is as entertaining as it is enlightening as he sends you out the door on fire.

Mark J. Lindquist
Enterprises, Inc.
3120 25th St. South
Ste. 160
Fargo, ND 58103

Speaker Bio: Mark J. Lindquist has appeared in ABC's "LOST", CBS' "Hawaii Five-O" and the Universal Studios movie "Battleship."  He is a world-touring entertainer who has performed live for over 2 million people in 22 countries and 44 states throughout his career. As a highly sought-after National Anthem singer, he performs for the largest crowds in America for teams, such as the Minnesota Vikings, the Los Angeles Dodgers, Duke University Men's Basketball, the College World Series and the NCAA. Mark is a former Sergeant in the United States Air Force and an Afghanistan War Veteran.

Leadership Express II - Unlock the 11 Pillars of High Performance Leadership

(Diplomat Room, Main Floor)
Kendra Dahlstrom, Leadership Expert & Coach, Bay Area, CA
Our ability to be a leader in our own life determines our success in the world around us. In this interactive keynote you will discover the 11 attributes of exceptional leaders and learn how to nurture the pillars into daily life and empower others. You will unearth your opportunities for developing bold leadership as Kendra Dahlstrom shares strategies and tactics to help you and your association team lead with confidence and conviction.

Kendra Dahlstrom

Leadership Expert & Coach
Bay Area, CA

Speaker Bio: Kendra Dahlstrom is a leadership expert, high-performance coach, and professional keynote speaker.  She’s also a mompreneur and is CEO of Aspire to Be International, a global platform for female entrepreneurs to network, benefit from crowd thinking and scale business. She’s an unabashedly dedicated wife and mother, and she considers those the most important roles she plays in her life. Kendra has been in leadership roles at Fortune 500 companies and served as a Sr. Consultant. She takes her twenty plus years’ experience and applies it directly to her teachings to help both existing and aspiring leaders understand how to step into their full potential as leaders in their life.

Leadership Express III - Lead to Succeed: Get Results with Your Team

Lisa Marie Platske, President and CEO, Upside Thinking, Inc., Riverside, CA
(Palladian Room, Main Floor)
What if you could increase your influence and grow connection within your team with ease? Successful leaders do just that, and are worth following. In this session you’ll walk away with a 7-step leadership formula that enables you to be a leader worth following. You will learn how to improve your leadership IQ, fine-tune your strategic plan, and maximize your impact within the association.

Lisa Marie Platske

President/CEO, Upside Thinking, Inc.
5225 Canyon Crest Dr.
Ste. 71, #154
Riverside, CA 92507

Speaker Bio : Lisa Marie Platske left her action-packed life as a federal law enforcement officer to become the CEO of international leadership training and consulting company, Upside Thinking, Inc.  An award-winning leadership expert, Lisa Marie takes her law enforcement journey, which began on the piers in New York and ended post-9/11, and shares what exceptional leaders do differently, why connection is the new currency and how to build a winning strategy to get big opportunities. A certified leadership master coach, Lisa Marie has coached mission-driven entrepreneurs and seasoned executives from three continents and in 20+ industries, including healthcare, real estate, technology, financial planning, law and insurance, on how to position their expertise, using her 7 Pillars of Transformational Leadership™. Her partial past client list includes corporate and government entities such as Honeywell, State Farm Insurance and the Department of Homeland Security.

2017 Sessions: REALTORS® Legislative Meetings & Trade Expo

Millennial Mojo - How to Bridge the Generational Gap

Ravi HutheesingSpeaker: Ravi Hutheesing, Global Keynote Speaker, Charlottesville, VA
Millennials are the largest generation and soon-to-be most influential in the global economy. Rather than trying to analyze this elusive group, leaders must empathize with them. As a member of Generation X, Ravi's journey is one of being a bridge between millennials and baby-boomers. He will dive into why millennials seem so entitled and how they are positive for society and business; how their entrepreneurial spirit is essential to helping them succeed; and why their love for technology and Artificial Intelligence will impact the real estate business.

Ravi Hutheesing, Global Keynote Speaker, Charlottesville, VA
Watch Ravi's promo video

Website Accessibility and Copyright Issues: Are You Up to Date?

Ben C. Scheible, Esq., ABR®, SRS, e-PRO®Speaker: Ben C. Scheible, Esq., ABR®, SRS, e-PRO®, Excellent and Entertaining Seminars, Reno, NV
Can a hearing or visually impaired person see and hear your website? Does your website need to be ADA compliant? Do individuals with physical disabilities need to have access to your facilities? Are you using images and videos from the internet and didn’t know you were stealing them? Learn how to create an accessible website, the general requirements for physical accessibility, and how to use images from the internet without troublesome copyright concerns.

Ben C. Scheible, Esq., ABR®, SRS, e-PRO®,
Excellent and Entertaining Seminars, Reno, NV
Phone: 775-813-3583

Golden Nuggets of Customer Service

Nancy FriedmanSpeaker: Nancy Friedman, President & Speaker, Telephone Doctor Customer Service Training 
There's no magic pill, potion, or wand to create the loyalty that companies like Apple, Amazon, or Zappos get. REALTOR® leaders and associations know the value and importance of the Golden Rule, but how do you stick with it on a consistent basis? Nancy’s unique customer service tips and techniques, delivered with humor and laughter, will provide the tools needed to innovate your brand, communication practices, and customer loyalty. Come join the fun; prizes and surprise abound.

Nancy Friedman, President & Speaker
Telephone Doctor Customer Service Training
Phone: 314-291-1012
Facebook: TelephoneDoctor
Twitter: @TelephoneDoctor
LinkedIn: nancyfriedmanspeaker
Promo video:


RSPS Certification

Resort and Second-Home Property Specialist (RSPS) is a REALTOR® certification for specialists in buying and selling resort and second home properties.