Association Executives and Volunteer Leadership Teams:

Looking for practical leadership tips and enhancing member communications? Attend the Leadership Express workshops and walk away with nuggets of specific skills tailored to your needs. Three concurrent 40-minute presentations are repeated, providing attendees the opportunity to attend two of the three workshops during this 1 ½ hour timeslot.

2017 Sessions: REALTORS® Legislative Meetings & Trade Expo

Millennial Mojo - How to Bridge the Generational Gap

Ravi HutheesingSpeaker: Ravi Hutheesing, Global Keynote Speaker, Charlottesville, VA
Millennials are the largest generation and soon-to-be most influential in the global economy. Rather than trying to analyze this elusive group, leaders must empathize with them. As a member of Generation X, Ravi's journey is one of being a bridge between millennials and baby-boomers. He will dive into why millennials seem so entitled and how they are positive for society and business; how their entrepreneurial spirit is essential to helping them succeed; and why their love for technology and Artificial Intelligence will impact the real estate business.

Ravi Hutheesing, Global Keynote Speaker, Charlottesville, VA
Website: RaviUnites.com
Watch Ravi's promo video
 

Website Accessibility and Copyright Issues: Are You Up to Date?

Ben C. Scheible, Esq., ABR®, SRS, e-PRO®Speaker: Ben C. Scheible, Esq., ABR®, SRS, e-PRO®, Excellent and Entertaining Seminars, Reno, NV
Can a hearing or visually impaired person see and hear your website? Does your website need to be ADA compliant? Do individuals with physical disabilities need to have access to your facilities? Are you using images and videos from the internet and didn’t know you were stealing them? Learn how to create an accessible website, the general requirements for physical accessibility, and how to use images from the internet without troublesome copyright concerns.

Ben C. Scheible, Esq., ABR®, SRS, e-PRO®,
Excellent and Entertaining Seminars, Reno, NV
Phone: 775-813-3583
Email: ben@benscheible.com
Website: BenScheible.com
 

Golden Nuggets of Customer Service

Nancy FriedmanSpeaker: Nancy Friedman, President & Speaker, Telephone Doctor Customer Service Training 
There's no magic pill, potion, or wand to create the loyalty that companies like Apple, Amazon, or Zappos get. REALTOR® leaders and associations know the value and importance of the Golden Rule, but how do you stick with it on a consistent basis? Nancy’s unique customer service tips and techniques, delivered with humor and laughter, will provide the tools needed to innovate your brand, communication practices, and customer loyalty. Come join the fun; prizes and surprise abound.

Nancy Friedman, President & Speaker
Telephone Doctor Customer Service Training
Phone: 314-291-1012
Facebook: TelephoneDoctor
Twitter: @TelephoneDoctor
LinkedIn: nancyfriedmanspeaker
Website: nancyfriedman.com
Promo video: nancyfriedman.com/30-sec-promo

2018 Call for Presentations

2016 Sessions: REALTORS® Legislative Meetings & Trade Expo

Commitment to Excellence 

Speaker: Thomas F. Kotzian, Century 21 Town Country Rochester, Rochester Hills, MI
This straight forward leadership workshop addresses some of the most important aspects that solidify a productive working relationship between management and directors. The following topics will be highlighted in this fast paced presentation: Robert’s Rules, Policies & Procedures, Bylaws, Vision and Goals, Media Responsibilities, Chain of Command, Financial Statements, Committee Responsibilities, Member Driven & Friendly and Legal Liability.

Audio Playback
Presentation Handout
Answer Key

Selling Your Story: Media Communications in a YouTube World 

Speaker: Brad Ritter, Redondo Beach, CA
Are you familiar with the golden rule vs. the platinum rule? Do you understand the best way to connect using different communication styles? Have you wondered how to quickly and effectively respond to people who have different personality styles? Take away tips on why knowing the answers to these questions can enhance your communication techniques and accomplish more with your leadership team.

Audio Playback
Presentation Handout

You Talking to Me? From Talkers to Texters and Everyone In-between

Speaker: Imran Poladi, NextHome, Pleasanton, CA
Are you familiar with the golden rule vs. the platinum rule? Do you understand the best way to connect using different communication styles? Have you wondered how to quickly and effectively respond to people who have different personality styles? Take away tips on why knowing the answers to these questions can enhance your communication techniques and accomplish more with your leadership team.

Audio Playback

2015 Sessions: REALTORS® Legislative Meetings & Trade Expo

Winners, Whiners, Wieners: The World of Multiple Personality Volunteers
Leadership Express I 

Speaker: Rossi, ROSSI Speaks, Inc., Raleigh, NC
You can choose your staff but members are like cards, you must play the hand you're dealt. Discover three states that we all inhabit and uncover how to reframe them to empower your members, your association, and you. Humor creates an upbeat atmosphere that encourages interaction which leads to greater productivity.

Audio Playback

Leadership Traits Learned While Becoming Half The Man I Used to Be
Leadership Express II 

Speaker: Clint Skutchan , e-PRO, RCE, Ft. Collins Board of REALTORS®, CO
This interactive session will feature leadership traits learned by a cancer survivor and association executive, and how you can leverage your own personal and professional experiences to become a more effective leader. Discover over three leadership traits about yourself that will help you to overcome unexpected challenges, appreciate the importance of vision and processes, effectively bounce back, and understand the power of a positive mindset.

Audio Playback

Presentation Handout

The Essence of Leadership
Leadership Express III

Speaker: Mark Given, CRS, Mark Given Seminars, LLC, Roanoke Rapids, NC
Now more than ever, the world needs organizations, associations and people that do the right thing even when no one is watching...but...someone is always watching! You will learn how to instill a successful culture that carefully and concisely inspires the minds, hearts, and souls of your association.

Audio Playback

Presentation Slides
Key Elements of Leadership
The 9 Traits That Define Great Leadership
The Leadership Lessons of Nelson Mandela

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