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Enforcement of the Code of Ethics is a privilege and responsibility of each Board and Association as established in Article IV of the Bylaws of the National Association of REALTORS®. Every Board and Association must designate a person or entity responsible for administration of professional standards processes. Persons primarily responsible for administration of professional standards processes must successfully complete training every four (4) years on professional standards administration meeting the learning objectives and minimum criteria established by the National Association of REALTORS® from time to time. (Revised 11/14)

I. Policy Summary for Mandatory Professional Standards Administrator Training

II.  Learning Objectives

III. Criteria and Minimum Content Components

IV. Possible Delivery Vehicles for the Professional Standards Administrator Training

V. Sample Course Outline for Professional Standards Administrator Training

(Note: The use of the term "board" or "association" can also include a sponsoring organization which might produce a course fulfilling these requirements. Examples may include the Association Executives Committee or the Association Executives Institute.)