Mandatory Professional Standards Administrator Training

Enforcement of the Code of Ethics is a privilege and responsibility of each Board and Association as established in Article IV of the Bylaws of the National Association of REALTORS®. Every Board and Association must designate a person or entity responsible for administration of professional standards processes. Persons primarily responsible for administration of professional standards processes must successfully complete training every four (4) years on professional standards administration meeting the learning objectives and minimum criteria established by the National Association of REALTORS® from time to time. (Revised 11/14)

I. Policy Summary for Mandatory Professional Standards Administrator Training

II.  Learning Objectives

III. Criteria and Minimum Content Components

IV. Possible Delivery Vehicles for the Professional Standards Administrator Training

V. Sample Course Outline for Professional Standards Administrator Training

(Note: The use of the term "board" or "association" can also include a sponsoring organization which might produce a course fulfilling these requirements. Examples may include the Association Executives Committee or the Association Executives Institute.)


Code of Ethics Training

All options below fulfill the requirement.

  • Continuing Education (CE)
  • FREE Course for Existing Members
  • FREE Course for New Members
  • Information for AEs

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Code of Ethics & Arbitration Manual

2018 CEAM Thumb

The 2018 Code of Ethics & Arbitration Manual is now available.


The Code of Ethics is available in the following languages:


Chinese Simplified & Traditional
Danish & French
German & Italian
Japanese & Korean
Portuguese & Romanian
Russian & Spanish
Tagalog & Vietnamese

The Code of Ethics in English is the only official version for purposes of enforcement.