Real estate agents face risks that many consumers never see, from meeting strangers at showings to navigating remote properties alone. In this episode of Change Agents, NAR CMCO Bennett Richardson sits down with Niall Phelan, founder of Agent Buddi, to discuss why agent safety deserves more attention across the industry and how AI could help agents stay protected while improving client service.
Niall shares the four moments when agents face the greatest risks, explains why safety and productivity don't have to compete with each other, and discusses how technology can help agents verify leads, document showings, stay focused on the road, and build stronger client relationships.
The views and opinions expressed by hosts and guests are their own and do not necessarily reflect the positions, policies, or endorsements of the National Association of REALTORS®.