It’s not uncommon for 20 people to bid on a single property in the East Bay area, so Dudum makes sure her clients’ offers stand out. She asks lenders to write positive notes on financing documents and follows up with the seller’s agent by phone. “I don’t like to lose,” she says. Last year Dudum sold $30 million in the red-hot California real estate market, roughly double that of two years earlier. As a seller’s agent, she’s equally tenacious. She’ll insist her clients purchase warranties on appliances to avoid deal- breaking disputes following inspections.
Relationship builder: Dudum takes buyers, sellers, and cooperating salespeople out to dinner together after a successful close of escrow. “The clients learn a bit about one another, and the other salesperson and I connect and now have a great business foundation for any future deals together.” Follow through: Dudum says her work isn’t done until the clients are happily moved in. When necessary, she has solicited bids on paint jobs and other repairs after the deal has closed. “It’s all part of my service,” she says.