“I am constantly trying to innovate and challenge what others would consider normal. Technology is a critical part of my business. At the brokerage level, I have implemented an electronic signature platform via DocuSign into our transaction workflow. I have learned that forcing agents to implement something into their business doesn’t work. Showing them how the tool can make them more efficient or better serve their client is critical. When a top producer was competing in a multiple-offer scenario for a client that was out of town with no access to a printer, scanner, or fax machine, she used my DocuSign account to obtain the signatures and winning offer. Shortly thereafter, she was quick to adopt the new system.”