Gokey, who goes by Dottie, is president of The Business Training Institute, which provides educational and support services to high-risk children and families in Utica, N.Y., including new immigrants and refugees. Gokey launched a series of weekly family workshops to address such subjects as bullying, drop-out prevention, and active parenting. She oversees an after-school program for 550 students speaking 42 languages, established parent resource centers in three high schools, and recruited parent liaisons who persuaded 200 dropouts to return to school last year. She also has a barn at her home where she collects food, furniture, and clothing to distribute throughout the community.