What Is an ISA Certification, and Who Is It For?

RRC Certification: Inside Sales Agent

The Inside Sales Agent certification program teaches REALTORS® the art of cultivating leads and adding qualified customers to the office's sales funnel. The certification provides opportunities to learn and practice the skills and techniques top agents use to turn leads to clients and existing customers into repeat business while helping you build your lucrative career.

Benefits of Becoming an ISA

  • Scripts and dialogues that help you get valuable information from potential clients to build your team’s pipeline
  • Customer service strategies and techniques to help generate more referrals and leads
  • Guides on how to build professional relationships and tools to strength interpersonal communications
  • Tools to help close higher number of sales
  • Earn credit toward the Certified Residential Specialist designation

Visit the RRC/Inside Sales Agent website