The attachments are an independent study of the on-line
dues billing option in the Realtor eCommerce Network as used by the Houston
Association in their year 2003 dues billing. The purpose of the study was to
analyze the procedure and processes used in an association's dues billing, both
before eCommerce and with eCommerce in order to report the savings, if
any, in costs, staff resources, recordkeeping, etc. from one process to the

The independent audit firm completed the study and developed an analysis of the procedures as well as the statistics
used for this study. Attached is the Analysis as well as the Table of
statistics measured so other associations can use this as a benchmark
when reviewing their own processes for any savings in eCommerce. (Document is in a .pdf format)
The attached information is intended for NAR members who are registered as users at REALTOR.org.

If you are a member of the National Assocation of REALTORS® and are
registered at REALTOR.org, please
to view and download the remaining information on this page.

If you are a member of the National Association of REALTORS® but have not yet registered for REALTOR.org, you can register here.


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Houston Ecommerce C_B.pdf