NAR Education Matrix

Win-Win Negotiation Techniques

To successfully represent and satisfy their customers, agents must be effective negotiators. In fact, the most recent NAR Profile of Home Buyers and Sellers reports that 87% of buyers identified negotiation skills as a very important quality for their real estate agents. Since another key element of success is developing and sustaining relationships, agents must consider not only the outcome of a negotiation but also their rapport with the other party. This course provides negotiation strategies that enable you to achieve mutually satisfying results rather than haggling over issues that can derail transactions. Through highly-interactive role playing activities, you will develop and practice scripts that can prepare you to successfully negotiate with all parties in a transaction, including clients other agents, and service providers.

After completing this course, you will be able to:
  • Establish and maintain rapport with other parties in a negotiation
  • Learn about other parties' neds and identify their interests
  • Effectively prepare for negotiations by exploring actionable solutions and creating a game plan
  • Respond more effectively to issues that commonly arise during your transactions

Residential Real Estate Council (RRC)
Course Length:   
1 Day
Available Online:   
Additional Information:   
Completion of this course can lead to obtaining the CRS Designation.

Designation or    Certification:   
This course can be credited towards the following designations or certifications:

Contact Information:

Email CRS
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Education Page:    
CRS Education