This Course will help you bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and a healthier office / company. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.
Learning Objectives:
Define the four generations and how they see the world - Traditionalists, Baby Boomers, Generation X, and Millennials
Address motivational issues by understanding the 4 generations more thoroughly
Decrease negative judgments and generational stereotyping
Improve decision-making by practicing real world critical incident scenarios
Acquire an overall appreciation for generational differences
Discover why good cross-generational management matters and how to head off conflict between generations
Recognize favored communication styles and effective learning styles for each generation
Discuss the positive attributes that each generation brings to the work environment
Take a close look at goals, challenges, expectations, and motivating factors
This course can be credited towards the following designations or certifications: